Day 1 of the three day ACF workshop “Urban Poor or Low Income Consumers?” heard from the program in Antananarivo, giving a tangible example of ‘Demonstrating Scalable Models delivered in Partnership with LSPs’, the first theme in the WSUP Results Chain.
In Tana, ACF has supported a partnership with water utility JIRAMA and others to ‘demonstrate models, which has resulted in 150 community WASH facilities, 1000’s of metres of cleared drainage canals to protect from flooding and help small artisans sell almost 2000 household latrines. In addition to better WASH services, there was minimal flooding during the last hurricane season and a program of reducing NRW has been replicated in another 6 towns by JIRAMA. After a review of similar experiences in Maputo, Nairobi, Naivasha and Kumasi, we used methods from the Human Centred Design Toolkit to extract over 50 key insights from the day which we are using to feed into WSUP’s first Urban Water and Sanitation Programming Guide. Key insights from the day were:
- Universal service coverage in a city is possible;
- The process is about partnerships and ways of brokering;
- There is a sequence to an urban program, though it must be flexible, iterative and opportunistic;
- The sequence can be tailored to each service provider: utility, municipality, community, private sector;
- It incorporates the four components from WSUP’s Theory of Change, which will vary in emphasis at different points in time: demonstrating scalable models; Building LSP capacity and institutional change; the mobilization of finance; and testing, learning and dissemination.
Today’s focus on utilities and the early phase of an intervention will tomorrow be rounded out to include other service providers and subsequent phases of a program lifecycle. Feedback is very welcome!
Guest Post by Alan Etherington, Senior Advisor to the ACF Program